Please read our detailed instructions if you are booking a make-up video lesson for the first time.
Recordings of classes are not readily accessible online and will involve many extra administrative steps, so you will be limited to 2 make-up lessons per subject for the entire session. At earliest, appointments need to be booked for the day AFTER the live class occurs. The scheduling site only displays times that are at least 24 hours in the future, so please plan ahead and make your booking at least 24 hours before your desired appointment time.
After you’ve made your appointment through our website, we will upload a recording of the class and post a private link in Google Classroom for you to watch the video at your scheduled time. Before you click on the link, go to www.youtube.com and click in the upper right hand corner. Make sure you are logged into the same Google account that you use in Google Classroom. Now when you click on the link, the video should play.
Your confirmation email will include links for you to CANCEL or RESCHEDULE your appointment . If you don’t receive a confirmation email, please check your spam first before calling us to resolve the issue. You cannot reschedule appointments for times that are less than 24 hours from now.
When scheduling your video lesson, you must write STUDENT NAME, CLASS NAME, and DATE MISSED in the comments text box labeled “optional.” Without this information, we cannot pull the correct homework and video.
When make-up lessons are scheduled online at least 24 hours in advance of your desired appointment time:
- $10 fee for each make-up class due to the extra work it creates for our staff.
- Students who register for video-only courses will NOT be subject to a make-up fee.
When make-up lessons are:
- scheduled less than 24 hours in advance (by phone)
- not scheduled $15 per class due at the time of make up. Not all same-day appointments will be approved.
By clicking “Accept,” you have read and agreed to all policies above.